• No, you are welcome to self-refer (‘Book Now’).

  •  Pricing

    As of October 2025, our fees for new clients are:

    Individual sessions

    50 minutes - $220

    90 minutes - $320

    Couples or joint session (more than one person)

    50 minutes - $260

    90 minutes - $360

    Professional supervision

    50 minutes - $210

    Group/corporate sessions

    Vary - please enquire directly

    Out-of-hours appointments may be subject to an additional $20 surcharge.

    We are approved by ACC as a provider for sensitive claims. Referrals that meet the criteria will be funded by ACC.

    We accept Southern Cross Insurance via EasyClaims.

  • We currently have limited availability, with spaces becoming available towards the end of 2025. Please enquire for more details.

  • Mondays, Wednesdays and Thursday (8am-3pm), as well as limited availability in the evenings and at weekends upon request. There is currently more availability and flexibility with online sessions rather than face-to-face.

  • Whakatipu Psychology offer both online sessions from the comfort of your home (via Zoom), as well as in-person at our cosy clinic. The address is Unit 6, 193 Glenda Drive, Frankton. This is accessible by public transport and there is free parking outside.

  • We try to be as flexible as possible when it comes to rescheduling or cancelling appointments. We appreciate that there can be extenuating circumstances outside of your control. Both online and in-person appointments can be cancelled or rescheduled up to 48 hours prior with no fee. There is a 50% fee if sessions are cancelled between 24-48 hours. There is a 100% fee if less than 24 hours notice is given. Cancellation fees may be waived under certain circumstances - please speak to your psychologist for more information. If your psychologist has to cancel or reschedule for any reason there will be no fee.

  • Sessions are 50 minutes long.

  • The number of sessions you need is an individualised decision and depends on a wide range of factors (such as the severity of the issue, your personal goals, your budget, etc). We usually suggest weekly or fortnightly sessions but are very flexible.

  • Yes, we are approved providers for ACC Sensitive Claims and Maternal Birth Injuries.

  • Possibly. It depends on the type of private health insurance policy that you have. We encourage you to speak with your private health insurance company before your first session. We are a Southern Cross Health Insurance Easy Claim partner.

  • Unfortunately, we do not currently offer services for under 18's although may do in future. We are happy to refer you on to other psychologists who may be able to help.

  • No, they are not currently available. This is something we will look into in future.

  • At Whakatipu Psychology we pride ourselves on our warm, compassionate style of therapy. However, we understand that different people have different needs, and it's important you feel comfortable with your psychologist. If you do not think they are the right fit for you, you can either raise it with them directly, or message via 'Book Now' to be referred to someone else. You are also completely free to stop attending or change providers whenever you like.

  • Your opinions are important to us and we welcome feedback. With your help, we can improve our service. We will respond to suggestions positively and promptly wherever we can.

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